Case IH has launched the latest generation of service vehicles for Case IH distribution partners, especially developed for mobile operations on farms and contractors’ business sites, and featuring the very latest equipment for service and diagnosis. The new range was revealed to dealers at November's Agritechnica exhibition in Hannover.
“With the configuration of these vehicles, we put a particular emphasis on the ability to perform all major service and maintenance tasks directly on-site, and to take care of possible diagnoses and repairs independently from regular workshop equipment," says Gabriele Hammerschmid, Case IH Marketing Director.
"This gives our dealers the best diagnosis capabilities, helping reduce to the absolute minimum both the time taken for repairs and the downtime incurred when problems occur," says Gabriele Hammerschmid.
The top-line equipment fitted to the vehicles includes a mobile oil service unit, allowing full professional services to be performed for agricultural machines of any size, including the disposal of used oil and filters.
“First Time Fix Sets” have been developed for all Case IH models to ensure technicians have the right tools immediately available to them. The Case IH Electronic Service Tool (EST) is also an integral part of the service vehicle. By using this tool, errors can be read, software versions checked and updated and parameters recorded.
The vehicle is equipped with the new DATAR tool, which enables Case IH technicians to make faster and more specific diagnoses, and can be used to graphically visualise pressures and flow rates, the compression quick test being one particular example.
In addition, more than 100,000 problem-solving approaches from the global Case IH knowledge data base ASSIST have also been stored in the Electronic Service Tool Key (EST), and are available offline to service technicians.
St. Valentin, December 12, 2013
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Cecilia RathjeCase IH and Steyr Public Relations Officer EMEAAustriacecilia.firstname.lastname@example.org+43 7435 500 634